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Returns & Warranties
RETURNS & EXCHANGES
Say Whaaaa?? Sure, but ask your friends and loved ones first because you might just be making one of the biggest mistakes of your life. Shhhh, it's okay we will take care of you.
Returns can be made within 30 days of the purchase date.
Items must be in pristine condition with all original packaging and accessories.
Refunds will be issued within 3-5 business days of delivery. Final sale apparel and accessory items cannot be returned or exchanged.
Prepaid return labels are available to United States & Canada customers only. International customers will be responsible for return shipping costs.
The original shipping cost will not be included in refund for returns.
No price adjustments for sale items.
CLICK HERE TO INITIATE A RETURN OR AN EXCHANGE
WARRANTIES
Did you manage to break your Pit Vipers? Okay. First of all, wow, we're impressed. You must be very strong.
Here's the deal. Every product includes a lifetime warranty for manufacturing defects.
If your Pit Vipers are in Fuckedtown and you're not sure how they got there, please fill out this form and we'll get back to you ASAP.
Did you purchase your Pit Vipers at a certified retailer or on Amazon? Fill out this form instead.
DRAMATIC REENACTMENT WARRANTY VIDEO POLICY
Lost? Stolen? At the bottom of the lake? Destroyed by your dog or your own stupidity? Sorry friend, if it wasn't the Pit Viper's fault, it's probably not a warranty. Send us a Dramatic Reenactment video of how they broke. If the video meets our standards, there’s a 69% chance we will replace your pair.
Here are the steps for your video:
Step 1: Shoot a dramatic reenactment of how they broke
Step 2: Fill out this form and we will review your dramatic reenactment. Get your creative juices flowing - make us laugh, cry, pee our pants - just have fun with it.